Website Privacy Policy
Squarcle Consulting Limited
Squarcle Privacy Statement
Introduction
- We are GDPR compliant. At Squarcle, we understand that privacy is important to everyone. This privacy policy explains how we handle personal data. Securing your trust and that of your customers is an essential part of how we work. We have done our very best to explain all of this in plain English, however, if you have any questions or comments regarding our Privacy Policy, please get in touch (enquires@squarcle.co.uk).
- We want to be open with you about how we use personal data. This privacy policy applies to all services offered by Squarcle Consulting Limited. By using our websites or services, you consent to the data practices described in this Privacy Policy.
- Our Privacy Policy can be updated at any time and we will publish updates on this page. Effective 18 May 2021, if you use our services, we will notify you each time we make a change to this Privacy Policy.
- This privacy notice provides you with details of how we collect and process your personal data through your use of our site squarcle.co.uk and when applying for a role through one of our various recruitment campaigns.
- By providing us with your data, you warrant to us that you are over 13 years of age.
- Squarcle Consulting Limited is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). We have appointed a Data Protection Officer (DPO) who oversees privacy-related matters for us. If you have any questions about this privacy notice, please contact the DPO using the details set out below.
Contact Details
- The DPO is:
- Full name of legal entity: Squarcle Consulting Limited.
- Name or title of Data Protection Officer: Robert Ladell.
- Postal address: Unit G01, 30 Queen Charlotte Street, Bristol, BS1 4HJ.
- It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by updating your details in our preference centre.
What Data Do We Collect About You, For What Purpose and On What Ground We Process It
- Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
- Insight Data that includes data that we gather via telephone interviews, or via surveys, relating to yours and your customers’ buying processes and preferences such as your name, title, email address, phone number, job role and goals. We process this data to supply marketing insight for the purpose of strategy development and value proposition development. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. If surveys are undertaken, we adhere to their very strict privacy regulations.
- User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
- Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
- Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
- Recruitment Data that includes the information set out in your CV, information to enables us to provide our services e.g. your date of birth and location, your preferred job location and the kind of work you are interested in, General identification and contact information e.g. your name, IP address, residential address, email and telephone details, We will use information supplied by you to aid the recruitment process and associated administrative functions. We will process any data which you provide in completing the online registration or application forms and any further forms, assessments or personal details which you complete or provide to us when using the Website in accordance with relevant data protection legislation. Transfer outside the EEA: Personal information comprising your CV or contact details will be conducted in accordance with GDPR and via our third party CV database delivered by Manatal. Their Privacy policy can be viewed here.
- We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including LinkedIn adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).
Sensitive Data
- We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
- Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you do not provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
- We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing. We may process your personal data without your knowledge or consent where this is required or permitted by law.
- We do carry out automated decision making using our marketing automation system. This is only done when you give us consent and opt-in to receive information.
How We Collect Your Personal Data
- We may collect data about you by you providing the data directly to us (for example by filling in forms on our site, sending us emails or applying for a job). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.
- We may receive data from third parties such as analytics/search providers such as Google based outside the EU, advertising networks such as LinkedIn based outside the EU and providers of technical delivery services.
- We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
Marketing Communications
19. Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if;
- you made a purchase or asked for information from us about our goods or services or
- you agreed to receive marketing communications and in each case, you have not opted out of receiving such communications since.
- Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
- Before we share your personal data with any third party for their own marketing purposes, we will get your express consent.
- You can ask us or third parties to stop sending you marketing messages at any time updating your marketing preferences OR by following the opt-out links on any marketing message sent to you.
- If you opt out of receiving marketing communications this opt-out does not apply to personal data provided because of other transactions, such as purchases, warranty registrations etc.
Disclosures of Your Personal Data
- We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors and insurers
- Freelance marketing resources
- Third parties to whom we sell, transfer, or merge parts of our business or our assets.
- We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
International Transfers
- Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
- We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
- If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
- If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Data Security
- We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees, freelancers and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
- We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
- The information we hold will be kept confidential and stored in a Microsoft 365 SharePoint site in accordance with their Terms of Service. You can also read their Privacy Policy.
- All information and data for any work we undertake for you is organised in a Microsoft 365 SharePoint Drive folder. You can request access to this folder at any time. You can also request information be deleted and forgotten.
- In addition, when working with you on a project, we are happy to sign a non-disclosure agreement.
Data Retention
- We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
- For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
- In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
- Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
- You can see more about these rights at:
- If you wish to exercise any of the rights set out above, please email us (enquires@squarcle.co.uk). You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.
- We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
- We try to respond to all legitimate requests within one month. Occasionally it may take us longer than one month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
- If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Third-Party Links
- This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Cookies
- You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. We make this easy for you, by providing opt-in options. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
- If you do not agree with the data practices described in this Privacy Policy, please get in touch to discuss (enquires@squarcle.co.uk).